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Grinder Pumps
About Grinder Pumps
A grinder pump unit includes the pump, tank and all controls packaged together. They grind most solids into fine particles, which then pass through the pump and smaller diameter pipe lines. Using facilities in your home automatically activates the grinder pump, which has an annual energy consumption not much more than a 40-watt light bulb.
A grinder pump unit includes the pump, tank and all controls packaged together. They grind most solids into fine particles, which then pass through the pump and smaller diameter pipe lines. Using facilities in your home automatically activates the grinder pump, which has an annual energy consumption not much more than a 40-watt light bulb.
Installation & Approval
When a contractor submits a sewer service application, we will verify whether it is a grinder pump lot. If the lot meets this designation, we will then require a grinder pump acknowledgement form to be completed.
Grinder pumps should be as close to the property line as engineering, design and contractor requirements allow.
Inspections
The Building Safety & Permits Division ensures the contractors do not back fill the grinder pump until it is verified that the installation meets JCSA and manufacturer’s standards; this includes anchoring the can with concrete, and the installation of bypass, check and gate valves. Upon approval of the JCSA inspection, the contractor or owner may apply for a JCSA maintenance agreement.
Maintenance agreement
The JCSA has a maintenance program that covers all grinder pump services for $375 a year. There are additional requirements associated with obtaining a JCSA Service Agreement, and our Customer Service Department will be happy to answer your questions at 757-253-6800. Should you decide not to have a maintenance agreement for your grinder pump, we recommend establishing a relationship with a local plumber qualified in grinder pump repair.
The JCSA will only give maintenance agreements for Environment One grinder pumps, which are obtained through Commonwealth Engineering and Sales. Any questions concerning the installation specifications should be directed to operations at 757-229-7421.
Operation Guidelines
Do not place any of the following items down toilets or drain lines going to a grinder pump:
- Petroleum products such as fuels, paint thinner, or alcohol
- Substances that could clog your system such as ashes, mud, hair, bacon or cooking grease
- Sharp objects such as fish tank gravel, broken glass or sharp metal objects. Do not put bones in the garbage disposal since they will shatter into small sharp objects
- Items that impede the operation of the pump such as string or rope
Additionally, the exposed portion of the grinder pump can should not be obstructed by plants or decorative lawn items, as this could slow a repair crew and reduce the chance of a speedy return to service.
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James City Service Authority
Physical Address
119 Tewning Road
Williamsburg, VA 23188
Lobby & Window Hours
Monday - Friday
8 a.m. - 4 p.m.Customer Service & Billing
HRUBS, Tap Fees, Submeters
Phone: 757-253-6800
Fax: 757-259-4115Monday - Friday
8 a.m. - 4 p.m.Emergencies
Phone: 757-229-7421After Hours, Weekends, Holidays: 757-566-0112
Engineering & Operations
Phone: 757-229-7421
Fax: 757-229-2463Monday - Friday
7 a.m. - 3:30 p.m.